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HP 1 Year Post Warranty Next Business Day Hardware Support with Defective Media Retention for DesignJetXL 3800 MFP (A & B Series)
Brand: HP
SKU: U67Q3PE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Post Warranty Hardware Support for Your HP DesignJetXL 3800 MFP

Keep your HP DesignJetXL 3800 MFP (A and B Series) running smoothly and efficiently beyond its warranty period with the HP 1 Year Post Warranty Next Business Day Hardware Support. This comprehensive Care Pack service ensures expert onsite repair with a next business day response, minimizing downtime and maximizing productivity. Whether you encounter hardware issues or require preventive maintenance, you can trust HP's skilled technicians to provide timely and professional assistance right at your doorstep.

Enjoy peace of mind knowing that replacement parts, materials, and preventive maintenance kits are included as part of this package. The service offers defective media retention to protect your data and formal escalation procedures to ensure your concerns are promptly addressed. With access to HP's remote diagnostics and support tools, help is never far away—whether over the phone or through onsite repair. This Care Pack is designed for standard workday coverage of 9 hours per day, 5 days a week, providing flexibility and convenience tailored to your business needs.

Investing in HP's dedicated post warranty support means you get more than just repair service; you gain a partner committed to keeping your hardware 'as good as new' and your operations uninterrupted. Extend the life and performance of your DesignJetXL 3800 MFP with trusted HP expertise and responsive, high-quality support services today.



Feature Details
Product Name HP 1 year Post Warranty NBD Hardware Support w/DMR/MKR for HP DesignJetXL 3800 MFP (A and B Series)
Product Number (SKU) U67Q3PE
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage Post warranty
Duration 1 year (12 months)
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Support Type Onsite repair
Additional Support Option Defective media retention
Includes Preventive Maintenance Kit Replacement
Support Features Remote problem diagnosis, Next business day onsite hardware support, Replacement parts and materials, Formal escalation procedures, Electronic support tools, HP remote system access, Preventive Maintenance Kit replacement
Registration Required No
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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