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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UQ493PE
Sale price  $363.00 SAVE   $20.64 Regular price  $383.64
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Post-Warranty Onsite Support for Your HP Color LaserJet CP5225

Experience peace of mind with the HP 1 year Post-Warranty 4 hour response 9x5 Onsite Color LaserJet CP5225 Hardware Support, designed to keep your essential printing equipment running smoothly even after the original warranty period. This Care Pack service ensures expert assistance and fast response times during standard business hours, providing you with convenient and efficient onsite hardware support whenever you need it.

Our skilled technicians are ready to provide remote troubleshooting and diagnostics to quickly identify and resolve issues. When necessary, we guarantee onsite repairs within 4 hours during standard 9x5 workdays, minimizing downtime and enabling your business to operate without interruption. Replacement parts and materials for all HP branded components, including memory modules, network accessories, and mechanical units like paper trays and duplexers, are included to get your hardware back in optimal working order swiftly.

Further assuring your investment, HP’s formal escalation management means complex incidents receive the attention of specialized experts or third parties as needed. With this comprehensive coverage, you gain a seamless support experience tailored to your business environment. Choose HP’s reliable onsite hardware support and focus on your core work while we take care of the technology.



Key Specification Details
Product Name HP 1 year Post-Warranty 4 hour response 9x5 Onsite Color LaserJet CP5225 Hardware Support
SKU UQ493PE
Care Pack Type Electronic
Service Method Onsite repair
Coverage Window Standard workdays - 9 hours (9x5)
Response Time 4 hour response
Duration 1 year
Warranty Coverage Post warranty
Support Features Remote problem diagnosis, Same business day onsite repair, Replacement parts included, Escalation management, Coverage for HP branded components
Place of Service Onsite
Product Type Care Pack
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.