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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U04PYPE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Post Warranty Support for Your HP LaserJet Managed MFP E731xx

Ensure your critical document management devices stay operational with the HP 1 Year Post Warranty 4 Hour 9x5 with Defective Media Retention (DMR) Service. Designed specifically for the LaserJet Managed MFP E731xx series, this care pack delivers expert onsite repair within 4 hours during standard business hours (9x5), minimizing downtime and keeping your business productive.

Experience peace of mind knowing that our team of remote IT experts is ready to assist you promptly with troubleshooting, diagnostics, and problem resolution. When onsite intervention is needed, our highly skilled technicians will arrive the very same business day to address issues swiftly. What’s more, with defective media retention included, you retain full control over your sensitive data by keeping any faulty storage media for secure disposal or archiving according to your company’s compliance requirements.

This comprehensive care pack not only covers all required replacement parts and materials but also provides escalation management for complex incidents. Additionally, it protects all HP branded components such as Jetdirect network cards, memory modules, and attached accessories, including paper trays and duplex units. Trust HP’s expert support to uphold your hardware’s performance and accelerate your return to business operations.



Specification Details
Product Number U04PYPE
Product Name HP 1 year Post Warranty 4 hour 9x5 with DMR Service for LaserJet Managed MFP E731xx
Care Pack Type Electronic
Service Method Onsite repair
Warranty Coverage Post warranty
Duration 1 year
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Support Type 4h onsite repair
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Nearly 30 years serving Australian organisations with reliable print solutions.

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Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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