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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U03HVPE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable and Responsive Support for Your Color LaserJet Managed MFP E877xx

Experience unparalleled peace of mind with the HP 1 year Post Warranty 4 hour 9x5 with Defective Media Retention (DMR) service, designed specifically for your Color LaserJet Managed MFP E877xx. This comprehensive onsite repair care pack ensures professional support within a 4-hour response time during standard business hours, providing prompt and expert assistance to minimize downtime and keep your operations running smoothly.

This service plan not only offers rapid onsite hardware support but also allows you to maintain control over your sensitive data with defective media retention. Should any storage media fail, you keep possession of the defective drives, empowering you to securely dispose of or archive them in compliance with your internal security standards or industry regulations. Coupled with replacement parts and material coverage, your device is restored to optimal condition without delay.

Key Benefits:

  • Remote problem diagnosis combined with same business day onsite repairs to resolve issues quickly.
  • Secure handling of defective media ensures your data remains protected under your control.
  • Coverage includes all HP branded components such as network cards, memory, paper trays, duplex units, and storage media.
  • Formal escalation management with expert resources ensures complex problems are efficiently addressed.

Trust HP's specialized expertise and commitment to quality service with this 1-year care pack to enhance your device uptime and maintain peak productivity in your business environment.



Specification Details
Product Name HP 1 year Post Warranty 4 hour 9x5 with DMR Service for Color LaserJet Managed MFP E877xx
Product Number (SKU) U03HVPE
Care Pack Type Electronic
Service Method Onsite repair
Warranty Coverage Post warranty
Duration 1 year
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Additional Support Option Defective media retention
Support Type 4h onsite repair
Business Filter cMPS
Coverage Includes All HP branded components including HP Jetdirect network components, memory, paper trays, duplex units, and storage media
Service Features Remote problem diagnosis, onsite hardware support, escalation management, replacement parts and materials included
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.