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HP 1 Year Post Warranty 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Enterprise X654xx
Brand: HP
SKU: U45SQPE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Onsite Support When You Need It Most

Experience peace of mind with the HP 1 year Post Warranty 4 hour 9x5 with DMR Service for Color LaserJet Enterprise X654xx. Designed for business-critical devices, this service care pack offers prompt, expert repair with a guaranteed 4-hour onsite response during standard 9-hour business days, ensuring minimal downtime and maximum productivity. Whether encountering hardware faults or urgent maintenance needs, HP’s dedicated technicians provide fast, efficient support so you can focus on what matters most—your business.

Secure Handling of Sensitive Data and Genuine Parts

Security and control are paramount when dealing with defective storage media, which is why this service includes Defective Media Retention (DMR). You keep your failed storage media, allowing you to dispose of or archive it according to your organization’s standards and compliance requirements. Plus, HP guarantees the use of genuine replacement parts and materials for all hardware repairs, including HP Jetdirect network components, memory modules, and branded accessories, delivering quality restoration with every service call.

Comprehensive, Expert Support with Escalation Management

HP’s support extends beyond basic repairs by offering remote diagnostic capabilities and formal escalation procedures to resolve complex issues swiftly. This comprehensive approach ensures you receive the right expertise at the right time, backed by a commitment to customer satisfaction. With onsite assistance available the same business day and continuous remote support, you can trust HP to keep your Color LaserJet Enterprise X654xx running smoothly throughout its lifecycle.



Specification Details
Product Name HP 1 year Post Warranty 4 hour 9x5 with DMR Service for Color LaserJet Enterprise X654xx
SKU U45SQPE
Care Pack Type Electronic
Service Type 4h onsite repair with Defective Media Retention
Warranty Coverage Post warranty
Duration 1 year
Response Time 4 hour response during standard 9x5 workdays
Place of Service Onsite
Support Features Remote diagnosis, onsite hardware support, replacement parts, escalation management, coverage for all HP branded components
Component Coverage HP Jetdirect network components, memory, paper trays, duplex units, storage media
Master Publishing Date 3/2/2020
Manufacturer HPI
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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