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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U45U2PE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Delivery

Same Day
Dispatch

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Key Specs

Product Overview

Description

Reliable Post Warranty Support for Your Color LaserJet Enterprise MFP X677xx

Experience peace of mind with the HP 1 Year Post Warranty 4 Hour 9x5 with Defective Media Retention (DMR) Service tailored for the Color LaserJet Enterprise MFP X677xx. This comprehensive care pack ensures your critical business device stays operational beyond the manufacturer warranty, featuring expert same-day onsite repair within four hours during standard business days. With HP’s unparalleled support, you can minimize downtime and maintain productivity seamlessly.

Expert Assistance When You Need It Most

HP’s trained technicians are ready to provide remote troubleshooting and diagnostics to quickly resolve your issues. If onsite assistance is required, expect swift arrival and repair within the same business day. The service package covers replacement parts and materials needed to restore your hardware to optimal condition, so you never have to worry about unexpected repair costs.

Data Security & Complete Coverage

Take control of your sensitive data with the defective media retention feature, allowing you to keep failed storage media for secure disposal or archiving. This care pack also includes coverage for all HP branded components such as network cards, memory, and accessories like paper trays and duplex units. HP’s escalation management ensures complex issues are handled efficiently by the appropriate specialists, guaranteeing your device is back up and running promptly.

Invest in reliable, fast, and secure post-warranty support with HP’s dedicated service plan and experience uninterrupted workflow and confidence in your enterprise printing environment.



Specification Details
Product Name HP 1 year Post Warranty 4 hour 9x5 with DMR Service for Color LaserJet Enterprise MFP X677xx
Product Number (SKU) U45U2PE
Care Pack Type Electronic
Service Method Onsite repair
Warranty Coverage Post warranty
Duration 1 year (12 months)
Response Time 4 hour response, same business day
Coverage Window Standard workdays - 9 hours (9x5)
Additional Support Option Defective media retention (DMR)
Support Type 4h onsite repair
Service Features Remote troubleshooting, onsite hardware support, replacement parts included, escalation management, coverage of all HP branded components
Registration Required No
UNSPSC Code 81112306
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

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Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.