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HP 1 Year Post Warranty 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet E77825-E78325 MFP Managed
Brand: HP
SKU: UA5L6PE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Onsite Support Tailored for Your Color LaserJet E77825-E78325 MFP

Keep your business operations running smoothly with the HP 1 Year Post Warranty 4 Hour 9x5 Onsite Service, specially designed for the Color LaserJet E77825-E78325 MFP Managed series. When hardware issues threaten your productivity, our prompt and skilled experts are on standby to deliver rapid remote diagnostics and, if needed, onsite repairs within the same business day, ensuring minimal downtime.

This plan offers more than just speedy repairs—it champions your data security with defective media retention, giving you peace of mind by allowing you to retain possession of failed storage media for secure disposal or archiving that meets your security policies and industry regulations. Beyond this, our comprehensive coverage includes replacement parts, materials, and all HP branded components like Jetdirect network components and accessories such as paper trays and duplex units.

Why Choose This HP Care Pack?

  • Fast 4-Hour Response: Onsite repairs within the standard 9x5 workday so you can get back to business quickly.
  • Defective Media Retention: Maintain control over your sensitive data without compromise.
  • Comprehensive Hardware Coverage: Parts, materials, and escalation management to tackle any complex issues.
  • Expert Support: From remote troubleshooting to in-person assistance, we’ve got you covered.

Invest in a service plan that understands the critical nature of your devices and provides sustained support beyond the warranty period. Save time and reduce stress by trusting HP’s formal escalation procedures and skilled resources to keep your Color LaserJet MFP performing at its best.



Specification Details
Product Name HP 1 year Post Warranty 4 hour 9x5 w/DMR for Color LaserJet E77825-E78325 MFP Managed
Product Number UA5L6PE
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage Post warranty
Duration 1 year (12 months)
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Additional Support Option Defective media retention
Support Type 4h onsite repair
Service Features Remote diagnosis, Onsite same day support, Defective media retention, Replacement parts included, Escalation management, Coverage for HP branded components
UNSPSC Code 81111812
Registration Required No
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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