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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 1 Year Post Warranty 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Enterprise MFP M68x
Brand: HP
SKU: U9NX3PE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable 1 Year Post Warranty 4 Hour 9x5 Service with Defective Media Retention

Ensure your Color LaserJet Enterprise MFP M68x stays operational with the HP 1 Year Post Warranty 4 Hour 9x5 Service with Defective Media Retention (DMR). Designed to provide prompt onsite repair services within 4 hours during standard business days, this Care Pack delivers peace of mind by helping you minimize downtime and maintain workflow continuity. Our expert technicians are ready to troubleshoot and resolve issues swiftly, whether remotely or through same-day in-person assistance, ensuring your critical devices receive priority care.

One of the standout features of this service is the Defective Media Retention option, which allows you to retain control over sensitive data by keeping your failed storage media. This empowers your organization to securely dispose of or archive defective drives in accordance with your security and compliance requirements. Additionally, the service includes replacement parts and materials necessary to restore your hardware’s optimal performance, covering all HP branded components such as memory, network modules, paper trays, duplex units, and more.

Backed by HP’s robust escalation management process, complex incidents are handled by specialized resources to guarantee resolution. With no need for registration and flexible onsite repair, this Care Pack provides an economical and reliable solution for maintaining your HP devices beyond the standard warranty period. Trust HP’s comprehensive support to help you stay productive, safe, and in control.



Specification Details
Care Pack Type Electronic
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage Post warranty
Coverage Window Standard workdays - 9 hours (9x5)
Duration 1 year (12 months)
Response Time 4 hour response
Support Type 4 hour onsite repair
Additional Support Option Defective media retention
Supported Components All HP branded components including network, memory, accessories, paper trays, duplex units, media
Product Number U9NX3PE
Registration Required No
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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