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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U51YHPE
$171.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Ensure Continuous Operation with HP 1 Year Post Warranty 4-Hour Onsite Service

Experience unparalleled support with the HP 1 year Post Warranty 4 hour 9x5 Onsite Service designed specifically for the Color LaserJet Pro 420x. When productivity depends on your hardware, downtime can be costly and frustrating. With this premium Care Pack, HP delivers expert, timely assistance to minimize disruptions and keep your business running smoothly.

This service offers a rapid 4-hour response time during standard 9-to-5 business hours, ensuring that in-person repairs commence the very same business day. HP’s certified technicians are equipped to diagnose issues remotely and, when necessary, provide onsite hardware repair, replacing any parts or components swiftly and efficiently. Enjoy peace of mind knowing that your device is covered beyond the original warranty—HP safeguards all branded components, including network and memory modules, paper trays, duplex units, and more.

Beyond fast repairs, this Care Pack ensures expert escalation management to tackle complex incidents, making certain your Color LaserJet Pro 420x operates at peak performance. With flexible and comprehensive coverage, supported by responsive and knowledgeable HP specialists, your investment stays protected, and your workflow remains uninterrupted. Choose HP’s trusted onsite service for reliable, professional maintenance and support.



Specification Details
Product Name HP 1 year Post Warranty 4 hour 9x5 Onsite Service for Color LaserJet Pro 420x
SKU U51YHPE
Care Pack Type Electronic
Service Method Onsite repair
Warranty Coverage Post warranty
Coverage Window Standard workdays - 9 hours (9x5)
Response Time 4 hour response
Support Type 4h onsite repair
Duration 1 year
Service Features
  • Remote problem diagnosis and support
  • Onsite hardware support – same business day
  • Replacement parts and materials included
  • Escalation management
  • Coverage for all HP branded components
UNSPSC Code 81112306
Place of Service Onsite
Product Classification Fixed CP standalone
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.