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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9NJ6PE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable HP 1 Year Post Warranty Onsite Service with Defective Media Retention

Ensure peak performance and maximum uptime for your LaserJet E60065 and E60165 Managed printers with the HP 1 Year Post Warranty 4 Hour 9x5 Onsite Service. Designed specifically for critical hardware, this service offers expert support and repairs within four hours during standard business days to minimize downtime and keep your business operations running smoothly. Whether you encounter hardware issues or defective storage media, trusted HP professionals are ready to provide superior remote troubleshooting and efficient onsite repairs.

With the convenience of same-business-day service, your hardware problems are addressed promptly, reducing the impact on your workflow. Additionally, this service includes Defective Media Retention, allowing you to maintain control over sensitive data stored on failed drives by keeping the defective media after a replacement is provided. Your data security is never compromised during the repair process, giving you peace of mind when handling confidential information.

Benefit from comprehensive coverage that includes all HP branded components, such as Jetdirect network cards, memory modules, paper trays, duplex units, and more. The HP 1 Year Post Warranty 4 Hour Onsite Service also features an escalation procedure ensuring complex issues are resolved by the right specialists. Invest in reliable, prompt, and secure support crafted to protect and optimize your HP hardware investment.



Specification Details
Service Duration 1 year
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage Post warranty
Defective Media Retention Included
Supported Models LaserJet E60065 and E60165 Managed
Coverage Includes All HP branded components, including Jetdirect, memory, paper trays, duplex units, and storage media
Service Features Remote problem diagnosis, same business day onsite hardware support, defective media retention, replacement parts, escalation management
Product Number (SKU) U9NJ6PE
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.