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HP 1 Year Post Warranty 4-Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet M577 E57540 MFP Managed
Brand: HP
SKU: UA3U7PE
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MPS Product:
Includes service, maintenance, and usage-based management

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Key Specs

Product Overview

Description

Reliable 1-Year Post Warranty Support for Your HP Color LaserJet M577 & E57540 MFP Managed

Ensure your HP Color LaserJet M577 and E57540 MFP Managed devices continue performing at their best with the HP 1 Year Post Warranty 4 Hour 9x5 Service with Defective Media Retention. This comprehensive Care Pack has been designed to provide swift, expert onsite repair within four hours during standard business days, minimizing downtime and maximizing productivity for your critical office hardware.

With this service, you gain access to HP’s experienced IT professionals who specialize in remote troubleshooting to quickly diagnose and resolve issues. If the problem requires hands-on intervention, HP will dispatch technicians to your location the same business day. Benefits also include defective media retention, allowing you to keep your failed storage media and maintain control over sensitive data, which is vital for meeting your organization's data security standards.

Key Advantages:

  • Rapid 4-hour onsite response during business hours (9x5), ensuring your device is back up and running swiftly.
  • Secure handling of defective storage media to protect your critical information.
  • Comprehensive coverage for all HP branded components including network cards, memory, paper trays, and duplex units.
  • Replacement parts and materials are included, eliminating additional costs during repairs.
  • Dedicated escalation management to tackle complex incidents efficiently.

Choose this HP Care Pack to maintain high uptime and prolong the lifespan of your color laser printers and multifunction printers with dependable, expert support you can count on.



Specification Details
Product Name HP 1 year Post Warranty 4 hour 9x5 w/DMR Service for Color LaserJet M577 E57540 MFP Managed
Product Number UA3U7PE
Care Pack Type Electronic
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage Post warranty
Duration 1 year
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Additional Support Defective media retention
Support Type 4h onsite repair
Product Classification Fixed CP standalone
UNSPSC Code 81111818
Service Features Remote problem diagnosis and support, same day onsite hardware support, defective media retention, replacement parts included, escalation management, coverage for all HP branded components
Master Publishing Date March 2, 2020
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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