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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA3W1PE
Sale price  $123.00 SAVE   $0.34 Regular price  $123.34
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

HP 1 Year Post Warranty 4 Hour 9x5 Onsite Service with Defective Media Retention

Ensure your Color LaserJet M553 E55040 Managed printer continues to operate at peak performance long after the original warranty expires with HP's premium care pack service. This 1-year post warranty package offers a responsive 4-hour onsite repair service during standard business hours (9x5), reducing downtime and keeping your critical business processes running smoothly. Whether it’s a technical glitch or hardware failure, HP’s expert technicians are equipped to swiftly diagnose and resolve issues, providing you the peace of mind that your equipment is in capable hands.

One of the standout features of this service is Defective Media Retention (DMR). HP allows you to retain possession of any defective storage media, ensuring your sensitive data remains secure and fully under your control. This unique benefit helps you comply with stringent security policies and industry regulations while protecting your valuable data assets. Furthermore, the service includes replacement parts and materials for all HP branded components, from memory modules to network accessories, making sure your printer is restored to optimal condition.

HP’s commitment to quality extends beyond the technical support; the service includes advanced escalation management to handle complex issues efficiently and effectively. With remote troubleshooting combined with same-day onsite support, your business maintains operational continuity. Choose this HP care pack for comprehensive, reliable, and secure support that keeps your printing environment productive and secure.



Specification Details
Product Name HP 1 year Post Warranty 4 hour 9x5 w/DMR Service for Color LaserJet M553 E55040 Managed
SKU UA3W1PE
Care Pack Type Electronic
Service Type 4 hour onsite repair
Warranty Coverage Post warranty
Duration 1 year
Coverage Window Standard workdays - 9 hours (9x5)
Response Time 4 hour response
Place of Service Onsite
Additional Support Option Defective media retention
Supported Components All HP branded components including Jetdirect, memory, paper trays, duplex units, storage media
Escalation Management Included
Registration Required No
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.