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Brand: HP
SKU: U11FRPE
$381.00
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Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Onsite Support for Your Color LaserJet Enterprise MFP M480

Ensure maximum uptime and productivity with the HP 1 year Post Warranty 4 hour 9x5 Service with Defective Media Retention (DMR) for your Color LaserJet Enterprise MFP M480. Designed to provide fast, professional onsite repair during standard business hours, this care pack offers a 4-hour response time on regular workdays, ensuring help is just a phone call away when you experience hardware issues. Our expert technicians combine remote diagnostics with swift onsite support, minimizing disruption and getting your printing solutions back to peak performance quickly.

With this service, you maintain control over sensitive data through Defective Media Retention, allowing you to securely retain and manage your failed storage media. The HP care pack includes replacement parts and materials necessary to restore your device’s functionality and covers all HP branded components, including Jetdirect network components, memory, paper trays, duplex units, and storage media. When needed, formal escalation procedures are in place to engage advanced resources, ensuring complex issues are resolved efficiently and effectively.

Choose HP’s trusted onsite service to keep your enterprise printing operations running smoothly and securely. With a commitment to superior, timely service and comprehensive coverage, you can focus on your business while HP handles the technical support and maintenance of your critical devices.



Specification Details
Product Name HP 1 year Post Warranty 4 hour 9x5 w/DMR Service for Color LaserJet Enterprise MFP M480
Product Number (SKU) U11FRPE
Duration 1 year (12 months)
Coverage Window Standard workdays - 9 hours
Response Time 4 hour onsite repair
Place of Service Onsite
Service Method Onsite repair with remote troubleshooting
Warranty Coverage Post warranty
Additional Support Option Defective media retention
Supported Components All HP branded components including Jetdirect network, memory, paper trays, duplex units, storage media
Care Pack Type Electronic
Service Features Remote diagnosis, same day onsite repairs, replacement parts included, escalation management
Registration Required No
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.