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Brand: HP
SKU: U11WKPE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable HP 1 Year Post Warranty 4 Hour 9x5 Service with Defective Media Retention

Maximize your uptime and protect your business investments with the HP 1 year Post Warranty 4 hour 9x5 service for your Color LaserJet Enterprise M455. This comprehensive Care Pack ensures you receive fast, expert onsite repair within four hours during standard workdays, helping you minimize costly interruptions and maintain smooth operations. With this service, HP's skilled technicians are just a phone call away, ready to provide remote troubleshooting or come directly to your location for hands-on support.

One of the standout features of this Care Pack is its Defective Media Retention option, empowering you to retain failed storage media for secure disposal or archiving—perfect for companies with strict data security policies. In addition to quick repairs and replacement parts, this service covers all HP branded components, including network and memory parts as well as essential accessories like paper trays and duplex units. You can trust HP's formal escalation process to engage specialized resources when complex issues arise, ensuring your hardware receives the highest level of attention.

Benefit from peace of mind knowing your Color LaserJet Enterprise M455 is backed by professional support designed to keep your printing environment running optimally, even beyond the standard warranty. Whether addressing minor glitches remotely or delivering same-business-day onsite repairs, HP’s dedicated service professionals are committed to solving your hardware problems efficiently and securely.



Specification Details
Product Name HP 1 year Post Warranty 4 hour 9x5 w/DMR Service for Color LaserJet Enterprise M455
Service Type Care Pack - Onsite repair
Warranty Coverage Post warranty
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 12 months
Additional Support Defective media retention
Coverage All HP branded components including network, memory, and accessories
Service Features Remote problem diagnosis, onsite hardware support same business day, replacement parts included, escalation management
Registration Required No
Product Number (SKU) U11WKPE
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.