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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 1 Year Post Warranty 4 Hour 9x5 w/ DMR for Color LaserJet E77822-E78322 MFP Managed
Brand: HP
SKU: UA5J9PE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Post-Warranty Support for Your Color LaserJet E77822-E78322 MFP Managed

Ensure maximum uptime and seamless performance of your Color LaserJet E77822-E78322 MFP Managed printer with the HP 1 year Post Warranty 4 hour 9x5 w/DMR Care Pack. Designed to provide fast, dependable onsite assistance, this service guarantees a 4-hour response time during standard business hours, helping you resolve hardware issues promptly and minimize downtime. With the expertise of HP’s certified technicians, your printer will be serviced and restored efficiently to keep your business running smoothly.

In addition to fast repair services, this Care Pack offers Defective Media Retention (DMR), allowing you to retain your failed storage media. This feature ensures the security and control of your sensitive data, adhering to your company’s privacy policies and compliance requirements. Enjoy peace of mind knowing that your data stays within your hands while HP provides the necessary diagnostics, replacement parts, and repair to get your device back in full working order.

Experience a premium level of support with remote problem diagnosis and same business day onsite repair. The package covers all HP branded components, including HP Jetdirect network parts, memory modules, and accessories such as paper trays and duplex units. With formal escalation management and comprehensive coverage, you can confidently rely on HP’s commitment to deliver timely, expert assistance when you need it most.



Specification Details
Product Name HP 1 year Post Warranty 4 hour 9x5 w/DMR for Color LaserJet E77822-E78322 MFP Managed
Product Number UA5J9PE
Care Pack Type Electronic
Service Method Onsite repair
Warranty Coverage Post warranty
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 1 year
Additional Support Option Defective media retention
Support Type 4h onsite repair
Coverage Includes All HP branded components including HP Jetdirect network components, memory, and accessories
Service Features Remote diagnosis, onsite support, replacement parts, escalation management
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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