Skip to product information
Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA7P9PE
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

Not sure which printer suits your need?
Take our Global 5 Audit to discover your ideal printer and get product recommendations.

Some of our clients have save up to 50% OFF by taking this audit

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

HP 1 Year Post Warranty 4 Hour 9x5 Onsite Service with Defective Media Retention for LaserJet E82550 MFP Managed

Ensure uninterrupted performance for your LaserJet E82550 MFP Managed devices with this premium HP Care Pack that delivers rapid post-warranty support exactly when you need it. Designed to offer expert help with a guaranteed 4-hour onsite response time during standard 9-to-5 business days, this service minimizes downtime and maximizes your productivity. Whether troubleshooting remotely or providing hands-on repairs, HP’s skilled technicians are committed to getting your hardware back to optimal operation swiftly and efficiently.

Security remains a top priority through the Defective Media Retention option, allowing you to maintain control over sensitive data by keeping defective storage media. This feature enables secure disposal or archiving of your failed media, ensuring your organization’s compliance with data protection guidelines. Alongside data security, the service covers replacement parts and materials for all HP branded components, including network cards, memory, paper trays, duplex units, and storage media.

Experience peace of mind with HP’s professional escalation management that deploys the right experts or third parties when needed to resolve complex issues. Benefit from comprehensive coverage, prompt response, and unparalleled expertise to keep your business-critical devices running flawlessly long after the original warranty expires. This care pack is your trusted partner for seamless, reliable, and secure hardware support.



Key Specifications
Product Name HP 1 year Post Warranty 4 hour 9x5 w/Defective Media Retention for LaserJet E82550 MFP Managed
SKU UA7P9PE
Care Pack Type Electronic
Service Method Onsite repair
Response Time 4 hour onsite repair
Coverage Window Standard workdays - 9 hours (9x5)
Warranty Coverage Post warranty
Additional Support Option Defective media retention
Duration 1 year (12 months)
Support Type 4h onsite repair
Service Features
  • Remote problem diagnosis and support
  • Onsite hardware support – same business day
  • Defective media retention
  • Replacement parts and materials included
  • Escalation management
  • Coverage for all HP branded components
Manufacturer HPI
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.