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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U04PRE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

HP 1 Year Parts Exchange with Defective Media Retention for LaserJet Managed MFP E731xx

Ensure uninterrupted productivity and peace of mind with the HP 1 Year Parts Exchange w/DMR Service for your LaserJet Managed MFP E731xx. Designed exclusively for managed components, this care pack offers advanced parts exchange combined with remote diagnostics and expert support to keep your business running smoothly. With next business day delivery of replacement parts, you can minimize downtime and avoid the hassle of stocking spares on-site.

Experience comprehensive service coverage during standard workdays, with shipping included for standard delivery and options for predetermined time-and-place delivery. HP's expert service technicians provide remote problem diagnosis, ensuring efficient and accurate troubleshooting before dispatching parts. You also benefit from preferential parts discounts, making this care pack a valuable investment for your managed printing environment.

With no registration required and a seamless channels-based service method, this electronic care pack supports your business with reliable and swift exchange service handling. Backed by HP's industry-leading service standards, the HP 1 Year Parts Exchange w/DMR empowers you to focus on what matters most — your core business operations.



Key Specifications & Information
Product Number U04PRE
Product Name HP 1 year Parts Exchange w/DMR Service for LaserJet Managed MFP E731xx (Managed Component Only)
Care Pack Type Electronic
Service Method Part exchange
Coverage Duration 1 year (12 months)
Coverage Window Standard workdays - 9 hours
Response Time Next business day response
Warranty Coverage In warranty
Support Features Advanced parts exchange, Remote problem diagnosis and support, Preferential parts discounts
Place of Service Channel
Additional Support Option Defective media retention
Logistics Parts shipped next business day
UNSPSC Code 81111812
Product Classification Fixed CP standalone
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Nearly 30 years serving Australian organisations with reliable print solutions.

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Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.