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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U04NYE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Service with Defective Media Retention

Keep your HP LaserJet Managed MFP E731xx running smoothly with the HP 1 year Next Business Day with DMR Service. Designed to minimize downtime and maximize productivity, this Care Pack ensures expert onsite support is just a day away. When hardware issues arise, our trained professionals provide remote troubleshooting combined with efficient next business day onsite repair, so you can get back to business with minimal interruption.

Security is paramount, especially when it comes to sensitive data. With our Defective Media Retention option, you maintain control by keeping your failed storage media, allowing you to dispose of or archive it according to your security protocols and compliance requirements. Our service includes replacement parts and materials, cover all HP branded components including network, memory, and accessories, ensuring comprehensive protection for your device.

Experience peace of mind with our escalation management system, which ensures complex issues are promptly handled by the right experts. Whether it’s remote assistance or on-the-spot hardware repairs, HP’s dedicated support team is committed to delivering fast, reliable service that keeps your operations running smoothly and securely.



Specification Details
Product Name HP 1 year Next Business Day with DMR Service for LaserJet Managed MFP E731xx
SKU U04NYE
Duration 1 year (12 months)
Care Pack Type Electronic
Place of Service Onsite
Service Method Onsite repair
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Additional Support Option Defective media retention
Service Features Remote problem diagnosis and support, Onsite hardware support next business day, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
UNSPSC Code 81111812
Product Type Care Pack
Company HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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