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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U03GVE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
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Key Specs

Product Overview

Description

Ensure Maximum Uptime with HP 1 Year Next Business Day with DMR Service

Stay ahead of any unexpected hardware issues with the HP 1 Year Next Business Day with Defective Media Retention (DMR) Service designed specifically for Color LaserJet Managed MFP E786xx series. This comprehensive care pack delivers prompt, reliable onsite repair services that guarantee your device will be attended to by a certified HP expert the very next business day. Minimize downtime and keep your business operations running smoothly with fast, convenient support that you can trust.

Experience peace of mind knowing that your sensitive data remains secure. With the defective media retention feature, you maintain possession of any failed storage media, allowing you to dispose of or archive it in line with your security protocols and compliance requirements. In addition, this service includes replacement parts and materials, escalation management for complex issues, and full coverage for all HP branded components, including network cards, memory, and accessories. Whether the problem is resolved remotely or requires onsite intervention, HP’s professional support team is dedicated to getting your hardware back to optimal performance swiftly and efficiently.

Designed to meet the needs of demanding business environments, this HP Care Pack ensures you receive expert troubleshooting, diagnostics, and repair tailored for your Color LaserJet Managed MFP E786xx. Trust HP’s award-winning service to empower your IT infrastructure, reduce operational risks, and safeguard your investment with next-business-day response and superior technical expertise. Don’t let technical troubles hold your business back—choose HP’s reliable and secure onsite support for uninterrupted productivity.



Specification Details
Product Name HP 1 year Next Business Day with DMR Service for Color LaserJet Managed MFP E786xx
SKU U03GVE
Care Pack Type Electronic
Service Method Onsite repair
Response Time Next business day
Duration 1 year (12 months)
Warranty Coverage In warranty
Coverage Window Standard workdays - 9 hours
Additional Support Defective media retention
Support Type Onsite hardware support
Service Features Remote problem diagnosis, onsite repair, defective media retention, replacement parts, escalation management, coverage for all HP branded components
UNSPSC Code 81111812
Master Publishing Date 3/2/2020
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

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For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.