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HP 1 Year Next Business Day Service with Defective Media Retention for Color LaserJet E87640 MFP
Brand: HP
SKU: UA5N7E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support for Your Color LaserJet E87640 MFP

Ensure your HP Color LaserJet E87640 MFP stays in optimal condition with the HP 1 year Next Business Day with Defective Media Retention (DMR) Service. Designed to provide rapid response and expert assistance, this Care Pack offers peace of mind by guaranteeing next business day onsite hardware support. Our skilled technicians are equipped to quickly diagnose and resolve issues remotely or in person, minimizing your downtime and helping you stay productive without interruption.

Security and control are paramount when managing sensitive data. With HP's Defective Media Retention feature, you retain possession of your failed storage media, allowing you to securely dispose of or archive it per your organization's security protocols or industry regulations. This enables you to protect confidential information while benefiting from trustworthy service and hardware replacement options.

Comprehensive Service Features Include:

  • Remote problem diagnosis and troubleshooting by experienced IT experts
  • Onsite repairs with next business day response to swiftly resolve hardware issues
  • Replacement parts and materials included to restore your device efficiently
  • Coverage for all HP branded components such as memory, network elements, and accessories
  • Formal escalation management ensuring complex incidents receive the appropriate expertise

Increase your equipment uptime and reduce unexpected disruptions with this reliable, all-encompassing service plan. Backed by HP's global support, you can be confident in receiving timely, professional assistance whenever you need it.



Specification Details
Product Name HP 1 year Next Business Day w/DMR Service for Color LaserJet E87640 MFP Managed
Product Number UA5N7E
Type Care Pack
Duration 1 year (12 months)
Service Method Onsite repair
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Service Features Remote problem diagnosis, onsite hardware support, defective media retention, replacement parts and materials, escalation management, coverage of all HP branded components
Warranty Coverage In warranty
Place of Service Onsite
Additional Support Option Defective media retention
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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