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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA7Q3E
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

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Key Specs

Product Overview

Description

Reliable Onsite Support with HP 1 Year Next Business Day Service

Keep your LaserJet E82560 MFP Managed running smoothly with the HP 1 Year Next Business Day onsite service plan featuring Defective Media Retention. This comprehensive Care Pack offers expert assistance that starts with remote diagnostics and swiftly moves to hands-on repair at your location by the next business day, minimizing downtime and ensuring continuous productivity. Designed for professionals who value quick and efficient maintenance, this service option provides peace of mind with hassle-free hardware support.

Protect your sensitive information with Defective Media Retention, a key service feature that allows you to maintain control over failed storage media. You receive a replacement drive while securely retaining your defective media for proper disposal or archival according to your security policies. This ensures data confidentiality without compromising uptime, making this care package perfect for security-conscious environments.

With HP's dedicated escalation management and inclusive coverage for all HP branded components—ranging from Jetdirect network parts to memory modules and accessories—you can trust that all aspects of your device are supported. The included replacement parts and materials guarantee your hardware is restored to optimal condition swiftly, so you can focus on your work without interruption. Invest in HP Next Business Day Onsite Service to enjoy reliable, expert care when you need it most.



Product Key Specifications
Product Name HP 1 year Next Business Day w/Defective Media Retention for LaserJet E82560 MFP Managed
SKU UA7Q3E
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Response Time Next business day response
Duration 1 year (12 months)
Coverage Window Standard workdays - 9 hours
Support Features Remote problem diagnosis, Defective media retention, Replacement parts included, Escalation management, Coverage for all HP branded components
Warranty Coverage In warranty
Additional Support Option Defective media retention
Product Classification Care Pack (Fixed CP standalone)
Master Publishing Date 3/2/2020
Company HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.