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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA5K3E
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support with Defective Media Retention

Ensure seamless productivity and minimize downtime with the HP 1 year Next Business Day w/Defective Media Retention for Color LaserJet E77825-E78325 MFP Managed. Designed for businesses that demand fast and convenient repair services, this care pack guarantees expert onsite assistance within the next business day, helping you get back to work swiftly. Backed by HP's trusted expertise, you receive comprehensive support tailored to your Color LaserJet multifunction printer — including replacement parts, diagnostics, and escalation management.

Security is paramount when dealing with failed storage media. This care pack empowers you to retain possession of defective media, allowing controlled disposal or archiving compliant with your security standards and industry regulations. Coupled with expert remote troubleshooting and fast onsite interventions, it offers a robust solution to keep your critical printing environment running smoothly without compromising your sensitive information.

Maximize your investment with coverage for all HP branded components such as Jetdirect network cards, memory, paper trays, duplex units, and storage media. Whether you require remote assistance or in-person repairs, HP’s team is ready to respond promptly to maintain your operational flow. Invest in peace of mind with this reliable, efficient, and secure service package designed specifically for your Color LaserJet E77825-E78325 MFP Managed device.



Specification Details
Product Name HP 1 year Next Business Day w/Defective Media Retention for Color LaserJet E77825-E78325 MFP Managed
SKU UA5K3E
Care Pack Type Electronic
Service Type Onsite repair
Response Time Next business day
Duration 1 year
Warranty Coverage In warranty
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Support Features Remote problem diagnosis, onsite hardware support, defective media retention, replacement parts, escalation management, coverage for all HP branded components
Manufacturer HPI
UNSPSC Code 81112306
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.