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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
Brand: HP
SKU: U35PJE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

HP 1 Year Next Business Day Advance Exchange Service for ConsumerLaserJet Printers

Ensure your productivity stays uninterrupted with the HP 1 Year Next Business Day Advance Exchange Service. Designed specifically for ConsumerLaserJet printers, this premium care pack delivers peace of mind through swift and reliable hardware replacement. Should your printer encounter an issue, a replacement unit will be shipped directly to your location the very next business day – minimizing downtime and keeping your workflow on track.

This service includes expert remote problem diagnosis and technical telephone support from HP’s team of specialists, providing immediate assistance whenever you need it. The hassle of return shipping is taken care of as well, with prepaid labels and clear instructions, making the entire exchange process seamless. Best of all, shipping costs are included, so you face no unexpected fees.

Reliable and easy to use, this care pack covers your device for a full year under standard business work hours with a coverage window of 9 hours daily. Whether you’re at home or in the office, enjoy fast, convenient, and comprehensive support backed by HP’s trusted service standards. Invest in the HP Next Business Day Exchange Service and protect your device with an efficient warranty extension that keeps your laser printer up and running.



Specification Details
Product Name HP 1 year Next Business Day Advance Exchange Service for ConsumerLaserJet Printers
Product Number (SKU) U35PJE
Duration 1 year (12 months)
Response Time Next business day
Service Type Hardware exchange with remote problem diagnosis and support
Coverage Window Standard workdays - 9 hours
Shipping Courier shipment with prepaid return for defective units
Support Features Remote diagnosis, hardware replacement, prepaid shipping, access to electronic support
Place of Service Offsite (customer location)
Care Pack Type Electronic
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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