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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U67TXE
Sale price  $494.00 SAVE   $85.68 Regular price  $579.68
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Restore Your DesignJet Scanner Support with Confidence

Ensure your HP DesignJet scanner stays protected and fully functional with the HP Return to Support Service for DesignJet (Scanners). Specifically designed to reinstate support coverage for products that have lapsed beyond 30 days, this care pack offers a seamless way to bring your equipment back under comprehensive protection. Paired with a 1-year Post Warranty PLUS Support Care Pack, you’re guaranteed 12 months of expert remote technical assistance and onsite support when necessary.

By choosing this service, you eliminate any unexpected repair costs since spare parts are included at no extra charge. Not only does this service provide peace of mind, but it also ensures that your downtime is minimized with responsive and professional support. Because the service deploys remote phone assistance during standard work hours, you can efficiently resolve issues without delay, helping your operations stay on track.

Designed with flexibility in mind, this care pack requires no prior health checks and only includes a repair visit when essential. Perfect for HP DesignJet, Low Volume HP Latex, and Low Volume HP Stitch printers, it helps maintain operational continuity and safeguard your investment even if your device has been out of service coverage for over two years. Invest in the HP Return to Support Service today, and regain control of your printer’s maintenance with industry-leading expertise and support.



Specification Details
Product Name HP Return to Support Service for DesignJet (Scanners)
Product Number U67TXE
Care Pack Type Electronic
Product Type Care Pack
Place of Service Remote
Service Method Phone
Warranty Coverage Warranty independent
Coverage Window Standard workdays - 9 hours
Coverage Period 3 months
Response Time Next available agent
Support Type Remote technical assistance
Registration Required No
Key Features Supports selected HP DesignJet, Low Volume HP Latex and Low Volume HP Stitch printers; Must purchase with 1-year PLUS Support PW care pack; No health check required; Repair visit only if needed; Not eligible if out of coverage for over 24 months
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.