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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U67TYE
Sale price  $499.00 SAVE   $25.36 Regular price  $524.36
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Restore Confidence with HP Return to Support Service for DesignJet

Extend the life and reliability of your high-end DesignJet printer with the HP Return to Support Service for DesignJet (HighEnd 60-64 inch). This specialized Care Pack product is designed to bring your printer back under full support coverage after a period without it, ensuring you avoid unexpected costs and receive professional assistance when you need it most. Ideal for HP DesignJet, Low Volume HP Latex, and Low Volume HP Stitch printers, this service guarantees peace of mind for your print operations.

With this Care Pack, you gain access to expert remote technical support and, if necessary, onsite repairs covered by HP. Spare parts required for repairs are included at no additional charge, which means you can maintain operational continuity without worrying about hidden expenses. Note that this offer requires concurrent purchase of a 1-year Post Warranty PLUS Support Care Pack, making your investment in print technology worry-free again. Registration is quick and simple with no health check needed, typically taking 5 to 7 business days for activation.

Designed for convenience and efficiency, the HP Return to Service Care Pack operates within standard business hours and offers rapid response times through phone support. Eligible printers must not have been out of coverage for more than 24 months, and printer registration is essential for seamless support. Trust HP to safeguard your print infrastructure so you can focus on delivering exceptional results.



Specification Details
Product Name HP Return to Support Service for DesignJet (HighEnd 60-64 inch)
SKU U67TYE
Care Pack Type Electronic
Place of Service Remote
Service Method Phone
Warranty Coverage Warranty independent
Coverage Window Standard workdays - 9 hours
Response Time Next available agent
Support Type Remote technical assistance
Coverage Period 3 months
Registration Required No
Service Features Only for HP DesignJet, Low Volume HP Latex, and Low Volume HP Stitch printers; Must be purchased with a 1-year PLUS Support PW care pack; No health check required; Repair visit only if needed; Printers out of coverage >24 months not eligible
UNSPSC Code 81111811
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.