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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U67TWE
Sale price  $426.00 SAVE   $20.19 Regular price  $446.19
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Extend Your HP DesignJet Protection Seamlessly

The HP Return to Support Service for DesignJet (HighEnd 42-44 inch) is your trusted solution to reinstate comprehensive support coverage for your HP DesignJet printer after a lapse in coverage. Designed exclusively for high-end 42-44 inch DesignJet models, this care pack ensures your investment remains protected and productive. Whether you have been out of coverage for more than 30 days or need to renew your warranty-independent support, this service seamlessly bridges the gap, giving you peace of mind and immediate access to professional remote and onsite assistance.

Purchasing this care pack alongside a 1-year Post Warranty PLUS Support Care Pack transforms your printer’s support status, reinstating full remote technical assistance and coverage for spare parts needed for repairs at no additional cost. You benefit from the expertise of HP-certified technicians ready to guide you through troubleshooting steps via phone, and if required, dispatch skilled onsite support. This service operates during standard business hours, providing quick access to assistance without unexpected expenses. In essence, it is the perfect reassurance that your printer remains operational and supported long after its original warranty has expired.

Key benefits include:

  • No health checks or initial repair visits required for activation
  • Coverage of spare parts and repairs under warranty-independent terms
  • Service coverage during standard workdays with a next-available-agent response time
  • Easy registration and eligibility for printers out of coverage for less than 24 months

Renew your HP DesignJet’s support today with the HP Return to Support Service and protect your critical printing infrastructure. Leverage HP’s industry-leading support network to keep your business printing without disruption and avoid costly downtime.



Specification Details
Product Name HP Return to Support Service for DesignJet (HighEnd 42-44 inch)
Product Number U67TWE
Care Pack Type Electronic
Service Method Phone Support
Warranty Coverage Warranty Independent
Place of Service Remote
Coverage Window Standard Workdays - 9 Hours
Response Time Next Available Agent
Support Type Remote Technical Assistance
Coverage Period 3 Months
Registration Required No
Eligibility Printers out of coverage for no more than 24 months
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.