{"product_id":"hp-5-year-next-business-day-w-dmr-service-laserjet-enterprise-mfp-m43x-u11d9e","title":"HP 5 Year Next Business Day Onsite Service with Defective Media Retention for LaserJet Enterprise MFP M43x - U11D9E","description":"\u003ch2\u003eReliable Next Business Day Onsite Support for Your LaserJet Enterprise MFP M43x\u003c\/h2\u003e\u003cp\u003eEnsure your LaserJet Enterprise MFP M43x stays in optimal condition with the HP 5 year Next Business Day w\/DMR Service. Designed to provide rapid and dependable care, this service offers professional onsite repairs with a next business day response, minimizing downtime and keeping your business operations running smoothly. With expert remote troubleshooting and diagnostics, many issues are resolved quickly without delay.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eProtect Your Data with Confidence\u003c\/strong\u003e\u003cbr\u003eSecurity is paramount. With Defective Media Retention (DMR), you maintain full control over your sensitive data by keeping any failed storage media. This allows you to securely dispose of or archive drives according to your organization’s requirements, ensuring compliance and peace of mind. Our service not only includes defective media retention but also covers replacement parts and materials, so your equipment is restored swiftly and efficiently.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eComprehensive Coverage and Expert Escalation Management\u003c\/strong\u003e\u003cbr\u003eFrom HP branded components like Jetdirect network cards, memory, to accessories including paper trays and duplex units, this care pack has you covered. If complex situations arise, HP’s formal escalation procedures engage the right experts to resolve issues promptly. Trust in a support system that's as dedicated as you are to keeping your hardware performing at its best.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 5 year Next Business Day w\/DMR Service for LaserJet Enterprise MFP M43x\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eU11D9E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext business day\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e5 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage\u003c\/td\u003e\n\u003ctd\u003eHP branded components including Jetdirect network components, memory, paper trays, duplex units, and storage media\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis, onsite hardware support, replacement parts included, escalation management\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978606956743,"sku":"U11D9E","price":475.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_a084567f-be54-419e-ab49-bde73c077b6f.png?v=1786422555","url":"https:\/\/shop.gom.com.au\/products\/hp-5-year-next-business-day-w-dmr-service-laserjet-enterprise-mfp-m43x-u11d9e","provider":"Global Office Machines","version":"1.0","type":"link"}