{"product_id":"hp-5-year-next-business-day-onsite-w-dmr-service-u9nh7e","title":"HP 5 Year Next Business Day Onsite Service with Defective Media Retention for LaserJet E60065 E60165 Managed","description":"\u003ch2\u003eReliable 5-Year Onsite Support with Next Business Day Response and Defective Media Retention\u003c\/h2\u003e\u003cp\u003eEnsure your HP LaserJet E60065 and E60165 Managed printers stay at peak performance with the \u003cstrong\u003eHP 5 Year Next Business Day Onsite w\/DMR Service\u003c\/strong\u003e. This Care Pack offers comprehensive onsite repair with a prompt next business day response, minimizing downtime and maximizing productivity for your business operations. With a full five years of coverage, experience peace of mind knowing that expert assistance is just a call away when you need it most.\u003c\/p\u003e\u003cp\u003eEnjoy the added advantage of Defective Media Retention (DMR), enabling you to maintain full control over your sensitive data. In case of storage media failure, HP will handle the diagnostics and replacement, but you retain possession of the defective drive to securely dispose of or archive it according to your organizational policies or industry regulations. This security-conscious feature helps safeguard your critical information without compromising convenience.\u003c\/p\u003e\u003cp\u003eThe service includes remote troubleshooting by experienced IT specialists who will quickly diagnose and resolve issues remotely whenever possible. If an in-person visit is required, trained technicians will be dispatched to your location to repair or replace any necessary parts. Additionally, coverage extends to all HP branded components and accessories such as memory, Jetdirect network cards, duplex units, and paper trays. Rely on HP’s formal escalation procedures to tackle more complex problems efficiently—help is truly just a step away.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 5 year Next Business Day Onsite w\/DMR Service for LaserJet E60065 E60165 Managed\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eU9NH7E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext business day\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e5 years (60 months)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupported Components\u003c\/td\u003e\n\u003ctd\u003eAll HP branded components including Jetdirect network cards, memory, accessories like paper trays and duplex units\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis, onsite next business day repair, escalation management, replacement parts included\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRegistration Required\u003c\/td\u003e\n\u003ctd\u003eNo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978527625415,"sku":"U9NH7E","price":299.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_ccd45fa3-9244-4f06-900b-ed7eafa6ba46.png?v=1786421460","url":"https:\/\/shop.gom.com.au\/products\/hp-5-year-next-business-day-onsite-w-dmr-service-u9nh7e","provider":"Global Office Machines","version":"1.0","type":"link"}