{"product_id":"hp-5-year-next-business-day-onsite-hw-support-defective-media-retention-designjet-z6810-60-u9zh6e","title":"HP 5 Year Next Business Day Onsite HW Support with Defective Media Retention for DesignJet Z6810-60","description":"\u003ch2\u003eReliable 5-Year Next Business Day Onsite Hardware Support with Defective Media Retention\u003c\/h2\u003e\u003cp\u003eEnsure your DesignJet Z6810-60 printer remains in peak condition with the HP 5 year Next Business Day Onsite HW Support service. Designed for businesses that can't afford downtime, this care pack delivers fast, expert onsite repair support with a next business day response. With coverage spanning five years and standard workday hours, you can trust HP to keep your hardware operational and performing at its best. Whether a minor glitch or critical hardware failure occurs, our knowledgeable technicians will be at your door ready to resolve the issue promptly, minimizing disruptions to your workflow.\u003c\/p\u003e\u003cp\u003eWhat sets this service apart is the inclusion of defective media retention. This added security feature gives you peace of mind by allowing you to retain your faulty storage disks. HP handles the diagnosis and replacement, while you maintain control of your sensitive data, safeguarding your business information. The onsite service also includes replacement parts and materials, thorough remote diagnostics, formal escalation procedures, and continuous access to electronic support resources—ensuring comprehensive support through every stage of your service experience.\u003c\/p\u003e\u003cp\u003eInvest in a worry-free printing environment backed by HP’s trusted expertise and commitment to customer satisfaction. Experience a seamless support system that combines remote assistance and fast onsite repair so you can focus on what matters most—your business growth and success.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 5 year Next Business Day Onsite HW Support w\/Defective Media Retention for DesignJet Z6810-60\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eU9ZH6E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e5 years (60 months)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext business day response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis and support, Next business day onsite hardware support, Replacement parts and materials included, Formal escalation procedures and management, Access to electronic support information and tools, HP remote system access and support, Defective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Number\u003c\/td\u003e\n\u003ctd\u003eU9ZH6E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81111818\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978705391815,"sku":"U9ZH6E","price":3736.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/cxnqvadt7p_f2f4762c-e6a0-48fd-8e60-649992cdc37d.png?v=1786424633","url":"https:\/\/shop.gom.com.au\/products\/hp-5-year-next-business-day-onsite-hw-support-defective-media-retention-designjet-z6810-60-u9zh6e","provider":"Global Office Machines","version":"1.0","type":"link"}