{"product_id":"hp-5-year-4-hour-9x5-with-dmr-service-for-color-laserjet-enterprise-x557xx-u45pme","title":"HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Enterprise X557xx","description":"\u003ch2\u003eReliable, Same-Day Onsite Service for Your Color LaserJet Enterprise X557xx\u003c\/h2\u003e\u003cp\u003eExperience unparalleled peace of mind with the \u003cstrong\u003eHP 5 year 4 hour 9x5 with Defective Media Retention (DMR) Service\u003c\/strong\u003e, expertly designed for your Color LaserJet Enterprise X557xx printer. When hardware issues arise, minimizing downtime is crucial. This service ensures that highly trained HP technicians will arrive onsite within four hours during standard 9x5 business days, ready to diagnose and resolve problems swiftly. With a 5-year coverage period, you’re investing in long-term support that keeps your critical device running smoothly, maximizing productivity for years to come.\u003c\/p\u003e\u003cp\u003eThis service package goes beyond traditional support by including Defective Media Retention, a vital feature that lets you retain possession of defective storage media. This provides you with full control over sensitive data, helping you meet stringent security and industry compliance requirements. Whether your issue requires remote troubleshooting or hands-on hardware repair, HP’s comprehensive expertise ensures that any parts or materials required will be promptly replaced onsite, allowing you to focus on what matters most—your work.\u003c\/p\u003e\u003cp\u003eBenefit from the certainty of same-day service, expert escalation management, and coverage for all HP branded components such as Jetdirect network modules, memory, and accessories like paper trays and duplex units. With this HP Care Pack, help is always just a phone call away, providing swift remote support or in-person assistance to keep your business running seamlessly.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003ctr\u003e\u003cth colspan=\"2\"\u003eKey Specifications and Product Information\u003c\/th\u003e\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 5 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise X557xx\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eU45PME\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e5 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e4h onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Classification\u003c\/td\u003e\n\u003ctd\u003eFixed CP standalone\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003e\u003cul\u003e\n\u003cli\u003eRemote problem diagnosis and support\u003c\/li\u003e\n\u003cli\u003eOnsite hardware support – same business day\u003c\/li\u003e\n\u003cli\u003eDefective media retention\u003c\/li\u003e\n\u003cli\u003eReplacement parts and materials included\u003c\/li\u003e\n\u003cli\u003eEscalation management\u003c\/li\u003e\n\u003cli\u003eCoverage for all HP branded components\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDatasheet Publication Number\u003c\/td\u003e\n\u003ctd\u003e4AA5-6385\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81112306\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978578120903,"sku":"U45PME","price":0.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_2201b621-31ac-4aa6-9f5e-a0b5b9aa129e.png?v=1786422031","url":"https:\/\/shop.gom.com.au\/products\/hp-5-year-4-hour-9x5-with-dmr-service-for-color-laserjet-enterprise-x557xx-u45pme","provider":"Global Office Machines","version":"1.0","type":"link"}