{"product_id":"hp-5-year-4-hour-9x5-with-dmr-service-for-color-laserjet-enterprise-mfp-x677xx-u45tre","title":"HP 5 Year 4 Hour 9x5 Onsite Service with DMR for Color LaserJet Enterprise MFP X677xx","description":"\u003ch2\u003eReliable Onsite Support When You Need It Most\u003c\/h2\u003e\u003cp\u003eEnsure your Color LaserJet Enterprise MFP X677xx remains operational with the \u003cstrong\u003eHP 5 year 4 hour 9x5 with DMR Service\u003c\/strong\u003e. Designed for businesses that demand quick and dependable support, this Care Pack offers expert assistance with a 4-hour onsite response during standard 9x5 workdays. Whether facing unexpected hardware issues or routine maintenance, HP's skilled technicians are committed to restoring your device’s functionality swiftly and efficiently, minimizing downtime and maximizing productivity.\u003c\/p\u003e\u003ch2\u003eMaintain Control with Defective Media Retention\u003c\/h2\u003e\u003cp\u003eSecurity is paramount when dealing with sensitive data, especially on storage media. This service includes a Defective Media Retention option, allowing you to retain your defective storage devices securely. You can dispose of or archive your media according to your compliance and security requirements, giving you peace of mind. Coupled with full coverage of HP branded parts—including network components, memory, and accessories such as paper trays and duplex units—this service safeguards your investment comprehensively.\u003c\/p\u003e\u003ch2\u003eExpert Support Backed by Proven Escalation and Remote Diagnostics\u003c\/h2\u003e\u003cp\u003eFrom remote troubleshooting to onsite repair, HP’s formal escalation process ensures that complex technical challenges are resolved effectively with the right expertise. You’ll benefit from remote IT experts ready to diagnose and fix problems quickly, often before an onsite visit is necessary. When the situation requires in-person attention, service professionals arrive promptly the same business day to keep your business operations running smoothly.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 5 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise MFP X677xx\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eU45TRE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003e4h onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e5 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupported Components\u003c\/td\u003e\n\u003ctd\u003eHP branded components including network components, memory, paper trays, duplex units, storage media\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis and support, Onsite hardware support same business day, Replacement parts and materials included, Escalation management\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDatasheet Publication Number\u003c\/td\u003e\n\u003ctd\u003e4AA5-6385\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81112306\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978514026695,"sku":"U45TRE","price":0.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_1a0a641a-3e48-4513-8d83-c0f8abc81920.png?v=1786421277","url":"https:\/\/shop.gom.com.au\/products\/hp-5-year-4-hour-9x5-with-dmr-service-for-color-laserjet-enterprise-mfp-x677xx-u45tre","provider":"Global Office Machines","version":"1.0","type":"link"}