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HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Enterprise MFP 580x
Brand: HP
SKU: U45QBE
$1,788.00
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Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Ensure Maximum Uptime with HP 5 Year 4 Hour 9x5 Onsite Support

When your critical Color LaserJet Enterprise MFP 580x device experiences hardware issues, downtime is not an option. With the HP 5 Year 4 Hour 9x5 with Defective Media Retention (DMR) Service, you gain the peace of mind that expert support is just a call away. Designed specifically for business environments, this comprehensive care pack combines rapid onsite response with remote troubleshooting, guaranteeing your device is back up and running in record time.

Experience the convenience of same business day onsite service that ensures hardware problems are addressed swiftly and efficiently. Whether it’s a simple fix or complex repair, HP technicians arrive equipped with replacement parts and materials to restore your device. Plus, with Defective Media Retention, you retain control over your sensitive data stored on defective drives, meeting rigorous security standards for data disposal and archiving.

Key Benefits:

  • 4-hour onsite response during standard 9x5 business hours, ensuring minimal disruption to your operations
  • Remote diagnostic support to quickly identify and resolve issues before dispatching onsite assistance
  • Replacement of any required HP branded parts, including accessories like paper trays and duplex units
  • Formal escalation procedures guarantee the right expertise is applied for complex incidents
  • Maintain possession of failed storage media under Defective Media Retention for enhanced data security

Invest in service you can count on, backed by HP’s commitment to product uptime and responsive customer care. The HP 5 Year 4 Hour 9x5 with DMR Service offers a strategic advantage to businesses seeking reliable, secure, and efficient maintenance for their laser printing solutions.



Product Specifications
Product Name HP 5 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise MFP 580x
Product Number (SKU) U45QBE
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage In warranty
Service Duration 5 years (60 months)
Coverage Window Standard workdays - 9 hours (9x5)
Response Time 4 hour response
Support Type 4h onsite repair
Additional Support Defective media retention
Supported Components All HP branded components including Jetdirect network components, memory components, paper trays, duplex units, storage media
Service Features Remote problem diagnosis, onsite hardware support (same business day), defective media retention, replacement parts and materials included, escalation management
Registration Required No
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.