{"product_id":"hp-5-year-4-hour-9x5-w-dmr-service-for-color-laserjet-enterprise-mfp-m480-u11fce","title":"HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Enterprise MFP M480","description":"\u003ch2\u003eHP 5 Year 4 Hour 9x5 w\/DMR Service for Color LaserJet Enterprise MFP M480\u003c\/h2\u003e\u003cp\u003eEnsure your critical Color LaserJet Enterprise MFP M480 stays operational with the HP 5 Year 4 Hour 9x5 Service, featuring Defective Media Retention (DMR). Designed for businesses that demand quick and reliable support, this care pack provides expert remote troubleshooting and same-business-day onsite repairs during standard workdays. With a fast 4-hour response time and comprehensive coverage of all HP branded components, you can trust HP to keep your device performing at its best.\u003c\/p\u003e\u003cp\u003ePeace of mind comes standard with this plan as you maintain control over your sensitive data thanks to the defective media retention feature. HP will diagnose issues with your storage media, replace faulty components, and allow you to securely retain the defective drives—helping you meet compliance and security standards effortlessly. Additionally, HP's formal escalation procedures ensure complex problems are resolved efficiently by engaging appropriate resources or third parties when necessary.\u003c\/p\u003e\u003cp\u003eThis care pack delivers unparalleled convenience and professional support, including replacement parts, hardware repairs, and thorough coverage of network components, memory, accessories, and more. Maximize your product uptime and reduce unexpected downtime with HP’s trusted onsite repair service, available from Monday through Friday during working hours, for five full years. Rely on HP’s expertise and swift support to get you back to business as quickly as possible.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 5 year 4 hour 9x5 w\/DMR Service for Color LaserJet Enterprise MFP M480\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Number\u003c\/td\u003e\n\u003ctd\u003eU11FCE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Subtype\u003c\/td\u003e\n\u003ctd\u003eBASE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e5 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e4h onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis and support, Onsite hardware support – same business day, Replacement parts and materials included, Escalation management, Coverage for all HP branded components\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81111812\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978617016519,"sku":"U11FCE","price":886.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_e9713b23-6f58-4686-acef-dbdad5039462.png?v=1786422757","url":"https:\/\/shop.gom.com.au\/products\/hp-5-year-4-hour-9x5-w-dmr-service-for-color-laserjet-enterprise-mfp-m480-u11fce","provider":"Global Office Machines","version":"1.0","type":"link"}