{"product_id":"hp-5-year-4-hour-9x5-w-dmr-service-color-laserjet-e60055-e60155-managed-u9my0e","title":"HP 5 Year 4 Hour 9x5 Onsite Service w\/ DMR for Color LaserJet E60055 E60155 Managed","description":"\u003ch2\u003eHP 5 Year 4 Hour 9x5 w\/DMR Service for Color LaserJet E60055 E60155 Managed\u003c\/h2\u003e\u003cp\u003eEnsure your critical printing hardware is supported with the \u003cstrong\u003eHP 5 Year 4 Hour 9x5 w\/ Defective Media Retention (DMR) Service\u003c\/strong\u003e designed specifically for Color LaserJet E60055 and E60155 Managed printers. This comprehensive service plan guarantees on-site support during standard workdays with a rapid 4-hour response time, providing you peace of mind and ensuring minimal disruption to your workflow.\u003c\/p\u003e\u003cp\u003eWith this Care Pack, you benefit from remote diagnostics and troubleshooting by HP’s experienced IT experts, who work swiftly to resolve issues. When onsite support is necessary, highly trained technicians arrive the very same business day to fix any hardware problems promptly. The DMR feature allows you to maintain full control over your sensitive data by retaining defective storage media, giving you the security and compliance assurance your business demands.\u003c\/p\u003e\u003cp\u003eBeyond speedy repairs, this service covers all HP branded components including Jetdirect network cards, memory modules, and attached accessories such as paper trays and duplex units. The service also includes escalation management, ensuring complex incidents are addressed efficiently with specialized resources. Investing in this Care Pack ensures reliable, expert support to maximize your printer uptime and maintain operational excellence.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eCare Pack\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e5 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003e9 hours (standard workdays)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support\u003c\/td\u003e\n\u003ctd\u003eDefective Media Retention (DMR)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupported Devices\u003c\/td\u003e\n\u003ctd\u003eColor LaserJet E60055 E60155 Managed\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Features\u003c\/td\u003e\n\u003ctd\u003eRemote troubleshooting, parts replacement, escalation management\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRegistration Required\u003c\/td\u003e\n\u003ctd\u003eNo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Number\u003c\/td\u003e\n\u003ctd\u003eU9MY0E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Classification\u003c\/td\u003e\n\u003ctd\u003eFixed CP standalone\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e43211595\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978699722951,"sku":"U9MY0E","price":743.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_ca19416c-9385-4ead-9577-32f998417592.png?v=1786424472","url":"https:\/\/shop.gom.com.au\/products\/hp-5-year-4-hour-9x5-w-dmr-service-color-laserjet-e60055-e60155-managed-u9my0e","provider":"Global Office Machines","version":"1.0","type":"link"}