{"product_id":"hp-5-year-4-hour-9x5-onsite-w-dmr-service-laserjet-e60065-e60165-managed-u9nj0e","title":"HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for LaserJet E60065 E60165 Managed","description":"\u003ch2\u003eReliable HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention\u003c\/h2\u003e\u003cp\u003eEnsure your critical HP LaserJet devices stay operational and secure with the HP 5 Year 4 Hour 9x5 Onsite Service for E60065 and E60165 Managed models. Designed to provide timely, expert support, this comprehensive Care Pack guarantees a rapid 4-hour onsite response during standard 9-hour business days for five years. Whether you face hardware issues or require immediate repairs, HP's trained professionals deliver efficient onsite troubleshooting and repair, minimizing your downtime and keeping your operations running smoothly.\u003c\/p\u003e\u003cp\u003eThis service goes beyond quick fixes. It empowers you to maintain full control over your sensitive data through Defective Media Retention, allowing you to securely hold on to your defective storage media. HP also covers replacement parts and materials for all HP branded components, including essential accessories such as paper trays, duplex units, and storage media, ensuring your hardware is restored with genuine parts for maximum reliability.\u003c\/p\u003e\u003cp\u003eBenefit from peace of mind with HP’s formal escalation management that enlists specialized resources for complex incidents, ensuring your issues are resolved thoroughly. With remote diagnosis and support complementing onsite repairs, help is just a call or visit away—prompt, professional, and tailored to your business needs. Invest in trusted support and protect your print environment with this all-encompassing HP Care Pack.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eFeature\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eCare Pack\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e5 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e4h onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Period (Months)\u003c\/td\u003e\n\u003ctd\u003e60\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote diagnosis, same business day onsite support, defective media retention, replacement parts included, escalation management, coverage for all HP branded components\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Number\u003c\/td\u003e\n\u003ctd\u003eU9NJ0E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHPI\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978527690951,"sku":"U9NJ0E","price":834.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_17163b41-d113-49e3-b44c-524c59cda0e5.png?v=1786421461","url":"https:\/\/shop.gom.com.au\/products\/hp-5-year-4-hour-9x5-onsite-w-dmr-service-laserjet-e60065-e60165-managed-u9nj0e","provider":"Global Office Machines","version":"1.0","type":"link"}