{"product_id":"hp-5-year-4-hour-9x5-dmr-service-laserjet-e52645-managed-ub7d7e","title":"HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for LaserJet E52645 Managed","description":"\u003ch2\u003eReliable 5-Year 4-Hour Onsite Support for Your HP LaserJet E52645 Managed Printer\u003c\/h2\u003e\u003cp\u003eEnsure your critical HP LaserJet E52645 Managed printer stays operational and efficient with the \u003cstrong\u003eHP 5 year 4 hour 9x5 w\/DMR Service\u003c\/strong\u003e. Designed for business environments where uptime is essential, this comprehensive care pack delivers expert support with a rapid 4-hour response time during standard 9-hour workdays, five days a week. With onsite repairs, experienced HP technicians will arrive the very same business day to diagnose and resolve your hardware issues quickly and professionally.\u003c\/p\u003e\u003cp\u003eThis service goes beyond typical maintenance by including \u003cem\u003eDefective Media Retention (DMR)\u003c\/em\u003e, empowering you to maintain control over sensitive or proprietary data stored on defective storage media. You can securely retain failed drives while HP provides replacements, helping your organization meet compliance requirements and safeguard critical information. Additionally, all HP branded components including Jetdirect network parts, memory, and accessories such as duplex units and paper trays are covered, ensuring a seamless repair experience with genuine parts included.\u003c\/p\u003e\u003cp\u003eBenefit from remote troubleshooting capabilities to accelerate problem diagnosis, minimizing downtime even before onsite visits are arranged. When complex incidents arise, HP’s escalation procedures will mobilize specialized resources to promptly restore functionality. With this care pack, your business enjoys peace of mind from proactive maintenance, rapid response, and expert support that keeps productivity on track.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 5 year 4 hour 9x5 w\/DMR Service for LaserJet E52645 Managed\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eUB7D7E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Subtype\u003c\/td\u003e\n\u003ctd\u003eBASE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response (same business day)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours (9x5)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e5 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Includes\u003c\/td\u003e\n\u003ctd\u003eAll HP branded components, including Jetdirect network components, memory, paper trays, duplex units, and storage media\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis, onsite hardware support, escalation management, replacement parts included\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81111812\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978641821895,"sku":"UB7D7E","price":3366.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_50ca40ec-acc7-4edb-8b76-89773806a3cd.png?v=1786423362","url":"https:\/\/shop.gom.com.au\/products\/hp-5-year-4-hour-9x5-dmr-service-laserjet-e52645-managed-ub7d7e","provider":"Global Office Machines","version":"1.0","type":"link"}