{"product_id":"hp-5-year-4-hour-9x5-dmr-service-color-laserjet-managed-mfp-e47528-u11vre","title":"HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Managed MFP E47528","description":"\u003ch2\u003eReliable 5-Year Onsite Service with Rapid Response for Your HP Color LaserJet Managed MFP\u003c\/h2\u003e\u003cp\u003eEnsure your essential printing and scanning devices remain operational when you choose the \u003cstrong\u003eHP 5 year 4 hour 9x5 w\/DMR Service for Color LaserJet Managed MFP E47528\u003c\/strong\u003e. Designed for businesses requiring minimal downtime, this care pack guarantees expert support with a swift four-hour onsite response during standard business hours, five days a week, for a full five years. Whether you face complex hardware issues or need immediate intervention, HP's trusted technicians are ready to provide prompt and effective onsite repair, getting you back up and running as quickly as possible.\u003c\/p\u003e\u003cp\u003eProtect your data privacy while maintaining productivity. With the Defective Media Retention option included, you retain possession of any failed storage media, empowering you to securely dispose of or archive sensitive information as per your company’s compliance requirements. Rest easy knowing your HP branded components — from network cards and memory to storage units and accessories — are covered comprehensively, including parts replacement and repair materials.\u003c\/p\u003e\u003cp\u003eExperience comprehensive service features that encompass remote troubleshooting, diagnostics, and the reassurance of same-business-day onsite visits when necessary. HP’s escalation management ensures that any complex incidents receive dedicated expert resources to resolve issues efficiently. Choose the care pack that delivers peace of mind, security, and professional support tailored to your business’s needs.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eCare Pack\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Subtype\u003c\/td\u003e\n\u003ctd\u003eBASE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite Repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn Warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective Media Retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard Workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e5 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 Hour Response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e4h Onsite Repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Number (SKU)\u003c\/td\u003e\n\u003ctd\u003eU11VRE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81111812\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Period\u003c\/td\u003e\n\u003ctd\u003e60 Months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003e\u003cul\u003e\n\u003cli\u003eRemote problem diagnosis and support\u003c\/li\u003e\n\u003cli\u003eOnsite hardware support - same business day\u003c\/li\u003e\n\u003cli\u003eDefective media retention\u003c\/li\u003e\n\u003cli\u003eReplacement parts and materials included\u003c\/li\u003e\n\u003cli\u003eEscalation management\u003c\/li\u003e\n\u003cli\u003eCoverage for all HP branded components\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978616688839,"sku":"U11VRE","price":1870.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_9c71022e-b454-4ffe-952e-65d8d6d4e281.png?v=1786422743","url":"https:\/\/shop.gom.com.au\/products\/hp-5-year-4-hour-9x5-dmr-service-color-laserjet-managed-mfp-e47528-u11vre","provider":"Global Office Machines","version":"1.0","type":"link"}