{"product_id":"hp-5-year-4-hour-9x5-dmr-service-color-laserjet-e85055-managed-uc2z4e","title":"HP 5 Year 4-Hour 9x5 Service with Defective Media Retention for Color LaserJet E85055 Managed (UC2Z4E)","description":"\u003ch2\u003eReliable Onsite Support for Your Color LaserJet E85055 Managed Printer\u003c\/h2\u003e\u003cp\u003eEnsure the longevity and optimal performance of your HP Color LaserJet E85055 Managed printer with the HP 5 year 4-hour 9x5 service plan. Designed for busy offices and critical environments, this comprehensive care pack provides expert technical support with timely onsite repairs during standard business hours (9x5). With a guaranteed 4-hour response time, HP’s trained technicians will quickly troubleshoot and resolve hardware issues, minimizing downtime and keeping your workflow seamless.\u003c\/p\u003e\u003cp\u003eEnjoy peace of mind knowing that you retain control of your sensitive data through HP’s Defective Media Retention (DMR) service. When a storage component malfunctions, the defective drive is replaced promptly while you keep the original, so you can securely archive or dispose of it according to your organizational policies and industry standards. This service also covers all HP branded components including Jetdirect network parts, memory, and accessories, ensuring full coverage for your essential printer components.\u003c\/p\u003e\u003cp\u003eWith HP’s escalation management, any complex issues are handled efficiently by skilled experts or third-party resources when necessary. From remote diagnostics to onsite repairs and replacement parts, this care pack is your all-in-one solution for minimizing disruptions and maximizing productivity. Trust HP’s dedicated support specialists to be ready whenever you need help, delivering prompt, reliable service that keeps your printer—and your business—running at its best.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 5 year 4-hour 9x5 w\/DMR Service for Color LaserJet E85055 Managed\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eUC2Z4E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e5 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e4h onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81111812\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978623340743,"sku":"UC2Z4E","price":5164.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_dfd4fcb1-0dbc-4e43-b1d8-94093259ba67.png?v=1786422898","url":"https:\/\/shop.gom.com.au\/products\/hp-5-year-4-hour-9x5-dmr-service-color-laserjet-e85055-managed-uc2z4e","provider":"Global Office Machines","version":"1.0","type":"link"}