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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9PD7E
Sale price  $1,663.00 SAVE   $0.29 Regular price  $1,663.29
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Ensure Maximum Uptime with HP 5 Year 4 Hour 9x5 Onsite Service

When your critical HP Color LaserJet E650xx or E651xx Managed device encounters issues, downtime is not an option. With the HP 5 year 4 hour 9x5 w/DMR Service, you gain premium support that guarantees expert help exactly when you need it. Combining rapid remote troubleshooting with on-site repairs within 4 business hours during standard workdays, this Care Pack is designed to minimize interruptions and keep your business operations running smoothly.

This service not only offers fast hardware repair but also ensures you retain control over your sensitive data, allowing you to keep defective media safely. HP’s seamless escalation management, combined with replacement parts for all HP branded components—including memory, paper trays, and storage media—provides comprehensive coverage that protects your investment and boosts peace of mind. Whether resolving problems remotely or providing same-day in-person repairs, your hardware will be restored promptly and securely.

Choose the HP 5 Year 4 Hour 9x5 service to benefit from expert diagnostics, convenient defective media retention, and guaranteed onsite assistance during your business hours. It’s the ideal solution for organizations that demand reliable, professional, and fast support to maintain workflow continuity and protect sensitive information every step of the way.



Specification Details
Product Name HP 5 year 4 hour 9x5 w/DMR Service for Color LaserJet E650xx E651xx Managed
SKU U9PD7E
Care Pack Type Electronic
Service Duration 5 years
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Service Method Onsite repair
Additional Support Defective media retention
Warranty Coverage In warranty
Support Type 4h onsite repair
Coverage Includes All HP branded components, including HP Jetdirect network components, memory, paper trays, duplex units, and storage media
Registration Required No
Service Features Remote problem diagnosis, same business day onsite repair, escalation management, replacement parts included
Datasheet Publication Number 4AA5-6385
UNSPSC Code 43211595
Product Classification Fixed CP standalone
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.