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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9ND0E
Sale price  $1,046.00 SAVE   $58.05 Regular price  $1,104.05
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

HP 5 Year 4 Hour 9x5 Service with Defective Media Retention for Color LaserJet E60075 E60175 Managed

Ensure maximum uptime and peace of mind with the HP 5 Year 4 Hour 9x5 Service with Defective Media Retention tailored specifically for your Color LaserJet E60075 and E60175 Managed printers. Designed to provide rapid onsite repair with a 4-hour response time during standard business hours, this care pack guarantees expert support when you need it most. Whether it’s remote troubleshooting or in-person repair, our skilled technicians are ready to swiftly diagnose and resolve any hardware issues, minimizing downtime and keeping your operations running smoothly.

Security is paramount when handling defective storage media, which is why this service offering includes Defective Media Retention, allowing you to maintain full control of your sensitive data. You’ll receive replacement drives while retaining the original storage media, ensuring compliance with your security policies and regulatory requirements. In addition, all HP branded components—including network cards, memory modules, and accessories like paper trays and duplex units—are fully covered, so you can trust that your printer stays in top condition throughout the entire 5-year coverage term.

With HP’s formal escalation management protocols, complex incidents are tackled with a robust support network, guaranteeing that appropriate resources and expertise are deployed promptly. Backed by a comprehensive warranty coverage and a place of service onsite, this care pack empowers your business with expert assistance, rapid response, and unwavering security. Invest in this service to maximize your printer’s reliability, safeguard your data, and gain exceptional support you can count on.



Specification Details
Product Name HP 5 year 4 hour 9x5 w/DMR Service for Color LaserJet E60075 E60175 Managed
SKU U9ND0E
Care Pack Type Electronic
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Support Response Time 4 hour response
Coverage Window Standard workdays - 9 hours
Duration 5 years
Additional Support Option Defective media retention
Support Type 4h onsite repair
Service Features Remote problem diagnosis, onsite hardware support same day, defective media retention, replacement parts and materials included, escalation management, coverage for HP branded components
UNSPSC Code 43211595
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.