{"product_id":"hp-5-year-4-hour-9x5-defective-media-retention-svc-color-laserjet-e77825-e78325-mfp-managed-ua5k9e","title":"HP 5 Year 4 Hour 9x5 Defective Media Retention Service for Color LaserJet E77825-E78325 MFP Managed","description":"\u003ch2\u003eReliable Onsite Support with HP 5 Year 4 Hour 9x5 Defective Media Retention Service\u003c\/h2\u003e\u003cp\u003eExperience peace of mind and uninterrupted productivity with the HP 5 Year 4 Hour 9x5 w\/Defective Media Retention Service designed specifically for Color LaserJet E77825-E78325 MFP Managed devices. This comprehensive care pack provides expert remote diagnosis and a commitment to onsite repair with a rapid 4-hour response time during standard 9-hour business days. With a full 5-year duration, you can trust that HP's dedicated technicians will swiftly resolve hardware issues to minimize downtime, keeping your business operations running smoothly.\u003c\/p\u003e\u003cp\u003eSecurity is paramount when handling sensitive data, and this service ensures you maintain full control of your defective storage media. By allowing you to retain failed drives, you can securely dispose of or archive them in compliance with your organization's security policies or industry regulations. The service also covers replacement parts and materials for all HP branded components—including network cards, memory, paper trays, duplex units, and storage media—ensuring your hardware is restored to optimal condition quickly and efficiently.\u003c\/p\u003e\u003cp\u003eHP's escalation management guarantees that even complex incidents receive the appropriate expertise and resources, including third-party support if necessary. Whether you require assistance remotely or onsite, this care pack is designed to deliver prompt, reliable service when you need it most. Invest in the HP 5 Year 4 Hour 9x5 w\/Defective Media Retention Service to enjoy expert support, data security, and a seamless, worry-free experience for your Color LaserJet managed MFP devices.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\u003cth colspan=\"2\"\u003eKey Specifications \u0026amp; Information\u003c\/th\u003e\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 5 year 4 hour 9x5 w\/Defective Media Retention SVC for Color LaserJet E77825-E78325 MFP Managed\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eUA5K9E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e5 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e4h onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis and support; Onsite hardware support – same business day; Defective media retention; Replacement parts and materials included; Escalation management; Coverage for all HP branded components\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81111812\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMaterial Type\u003c\/td\u003e\n\u003ctd\u003eDIEN\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMaster Publishing Date\u003c\/td\u003e\n\u003ctd\u003e03\/02\/2020\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978654273735,"sku":"UA5K9E","price":0.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_b31425f1-b2e6-465c-96ce-c61d53d77e55.png?v=1786423675","url":"https:\/\/shop.gom.com.au\/products\/hp-5-year-4-hour-9x5-defective-media-retention-svc-color-laserjet-e77825-e78325-mfp-managed-ua5k9e","provider":"Global Office Machines","version":"1.0","type":"link"}