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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA3W0E
Sale price  $438.00 SAVE   $0.35 Regular price  $438.35
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Same-Day Onsite Support for Your Color LaserJet M553

Experience peace of mind with the HP 5 year 4 hour 9x5 w/Defective Media Retention Service for Color LaserJet M553 E55040 Managed, a comprehensive Care Pack designed to keep your critical devices running smoothly and securely. With industry-leading response times, our experts provide remote troubleshooting and diagnostics to resolve issues quickly. When on-site intervention is necessary, enjoy the confidence of same-business-day repairs conducted by skilled technicians, ensuring minimal downtime for your operations.

This service uniquely prioritizes your data security through our Defective Media Retention offering, letting you retain failed storage media for secure disposal or archiving, aligning with your organization's compliance and privacy standards. Alongside this, you benefit from coverage for all HP branded components including network cards, memory modules, paper trays, and duplex units—guaranteeing your printer is restored to peak performance swiftly and efficiently.

Backed by escalation management and a 5-year duration of tailored onsite repair during standard 9x5 business hours, this Care Pack delivers exceptional value and expert support tailored to your business needs. Trust HP to provide the dependable, prompt service that keeps your Color LaserJet M553 operational and your data protected.



Specification Details
Product Name HP 5 year 4 hour 9x5 w/Defective Media Retention Service for Color LaserJet M553 E55040 Managed
SKU UA3W0E
Care Pack Type Electronic
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 5 years (60 months)
Support Type 4h onsite repair
Additional Support Option Defective media retention
Coverage Includes All HP branded components including Jetdirect, memory, accessories
Service Features Remote problem diagnosis, onsite hardware support, defective media retention, replacement parts included, escalation management
UNSPSC Code 81111818
Publication Number 4AA5-6385
Company HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.