{"product_id":"hp-4-year-next-business-day-hardware-support-u67q1e","title":"HP 4 Year Next Business Day Hardware Support with DMR\/MKR for DesignJetXL 3800MFP (A \u0026 B Series)","description":"\u003ch2\u003eReliable and Fast Hardware Support for Your HP DesignJetXL 3800MFP\u003c\/h2\u003e\u003cp\u003eEnsure your HP DesignJetXL 3800MFP (A and B Series) operates at peak performance with the HP 4 year Next Business Day Hardware Support with Defective Media Retention (DMR) and Maintenance Kit Replacement (MKR). Designed to provide unparalleled peace of mind, this Care Pack offers expert onsite repair with next business day response, minimizing downtime and keeping your business moving forward. Our certified technicians bring replacements, parts, and preventive maintenance kits directly to your location, addressing hardware issues swiftly and efficiently.\u003c\/p\u003e\u003cp\u003eOur comprehensive support features include remote problem diagnosis, formal escalation management, and access to exclusive HP electronic support resources. Whether you need assistance via phone or require an in-person visit, HP’s dedicated experts are available during standard working hours – nine hours a day, five days a week – delivering dependable service when you most need it. By investing in this 48-month Care Pack, you not only protect your equipment but also ensure continued productivity with minimal disruption.\u003c\/p\u003e\u003cp\u003eWith the HP 4 year Next Business Day Hardware Support, you benefit from included replacement parts and materials, ensuring your HP DesignJetXL scanner and printer stay as good as new. Plus, the service includes replacement of Preventive Maintenance Kits at defined times, proactively supporting your device’s longevity and reliability. Experience seamless, professional hardware support that keeps your critical imaging and printing workflows flawlessly operational.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 4 year Next Business Day Hardware Support w\/DMR\/MKR for HP DesignJetXL 3800MFP (A and B Series)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Number\u003c\/td\u003e\n\u003ctd\u003eU67Q1E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eCare Pack\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext business day\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Period\u003c\/td\u003e\n\u003ctd\u003e48 months\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis and support, Next business day onsite hardware support, Replacement parts and materials included, Formal escalation procedures and management, Access to electronic support information and tools, HP remote system access and support, Replacement of Preventive Maintenance Kits\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Information\u003c\/td\u003e\n\u003ctd\u003eIncluded preventative maintenance kit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81111812\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompany\u003c\/td\u003e\n\u003ctd\u003eHPI\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978658205895,"sku":"U67Q1E","price":0.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/cxnqvadt7p_5a51708a-0807-47d8-954f-ffbb25ba751b.png?v=1786423777","url":"https:\/\/shop.gom.com.au\/products\/hp-4-year-next-business-day-hardware-support-u67q1e","provider":"Global Office Machines","version":"1.0","type":"link"}