{"product_id":"hp-4-year-4-hour-9x5-with-dmr-service-for-color-laserjet-enterprise-mfp-x579xx-x580xx-u45qze","title":"HP 4 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Enterprise MFP X579xx\/X580xx","description":"\u003ch2\u003eHP 4 Year 4 Hour 9x5 Onsite Service with Defective Media Retention\u003c\/h2\u003e\u003cp\u003eMaximize your uptime and maintain control over your critical data with the \u003cstrong\u003eHP 4 year 4 hour 9x5 with DMR Service\u003c\/strong\u003e designed specifically for Color LaserJet Enterprise MFP X579xx\/X580xx series. This premium Care Pack ensures that whenever hardware issues arise, HP's expert technicians respond promptly within four business hours on standard workdays (9x5), providing efficient onsite repair and support. Whether it’s a minor glitch or a complex incident, you can count on extended warranty coverage for four years backed by remote diagnostics and swift onsite interventions — reducing downtime and enhancing productivity.\u003c\/p\u003e\u003cp\u003eSecurity and convenience are paramount with this Care Pack. The Defective Media Retention option allows you to securely retain possession of failed storage media, offering peace of mind and compliance with your organization's data protection requirements. Additionally, all HP branded components—ranging from network interfaces to paper trays—are covered, ensuring comprehensive protection for your device. The service includes replacement parts and materials delivered on site, combined with HP's formal escalation management, ensuring expert resolution tailored to your critical business needs.\u003c\/p\u003e\u003cp\u003eExperience the reliability and professionalism of HP's service and support, designed to keep your enterprise laser printer running smoothly and your sensitive data secure. Choose the HP 4 year 4 hour 9x5 with DMR Service for a seamless, worry-free hardware support experience that keeps your business moving forward.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 4 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise MFP X579xx\/X580xx\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eU45QZE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hour response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e4 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e4h onsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81112306\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Classification\u003c\/td\u003e\n\u003ctd\u003eFixed CP standalone\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMaterial Type\u003c\/td\u003e\n\u003ctd\u003eDIEN\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRegistration Required\u003c\/td\u003e\n\u003ctd\u003eNo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978611216583,"sku":"U45QZE","price":0.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_c6e78040-b077-45c7-b694-6203a6979544.png?v=1786422631","url":"https:\/\/shop.gom.com.au\/products\/hp-4-year-4-hour-9x5-with-dmr-service-for-color-laserjet-enterprise-mfp-x579xx-x580xx-u45qze","provider":"Global Office Machines","version":"1.0","type":"link"}