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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9PD6E
Sale price  $1,296.00 SAVE   $0.48 Regular price  $1,296.48
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

HP 4 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet E650xx/E651xx Managed

Ensuring your critical printing devices remain operational is paramount, and the HP 4 Year 4 Hour 9x5 Service with Defective Media Retention is designed precisely to do that. Tailored for Color LaserJet E650xx and E651xx Managed models, this care pack offers expert onsite repairs within just four hours during standard business days. Benefit from high-caliber remote diagnostics and timely interventions that help minimize downtime and maximize your productivity.

One of the standout features of this service is its commitment to data security—you retain possession of any defective storage media, allowing you to securely dispose of or archive sensitive information according to your internal policies or industry standards. Our certified HP specialists will quickly replace necessary parts, ensuring your equipment functions flawlessly, while our formal escalation processes guarantee complex issues are handled with specialized expertise.

With coverage extending over four years, you receive comprehensive support for all HP-branded components, including network interfaces, memory, and accessories like paper trays and duplex units. Depend on reliable, same-business-day onsite assistance, remote problem-solving capabilities, and proactive communication designed to keep your operations running smoothly. Invest in peace of mind and optimize your device’s uptime with this premier HP Care Pack.



Specification Details
Care Pack Type Electronic
Product Type Care Pack
Service Method Onsite Repair
Warranty Coverage In Warranty
Coverage Window Standard Workdays - 9 Hours
Response Time 4 Hour Response
Support Type 4h Onsite Repair
Duration 4 Years (48 Months)
Additional Support Option Defective Media Retention
Service Features Remote Problem Diagnosis, Onsite Same Day Support, Replacement Parts Included, Escalation Management, Coverage for All HP Branded Components
Product Number (SKU) U9PD6E
UNSPSC Code 43211595
Product Classification Fixed CP Standalone
Place of Service Onsite
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.