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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UC0R3E
$352.00
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Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable 4-Year 4-Hour Onsite Service for Your HP LaserJet Pro MFP

Ensure the seamless operation of your HP LaserJet Pro MFP M428, M429, or M329 with the HP 4 year 4 hour 9x5 Service Care Pack. Designed for professionals who demand swift and efficient support, this package offers expert assistance with a guaranteed 4-hour onsite response during standard business hours. Whether you encounter unexpected hardware issues or require timely maintenance, our dedicated technicians will be at your door the same business day to get your device back up and running without delay.

Experience the peace of mind that comes with comprehensive coverage of all HP branded components, including printers, network parts, memory, and accessories. Our service delivers remote troubleshooting to rapidly diagnose problems and onsite repairs with replacement parts when necessary. Complex incidents receive prioritized escalation management ensuring that the best resources are deployed swiftly for a thorough resolution. This Care Pack combines convenience, reliability, and professional expertise to maximize your productivity and minimize downtime.

Protect your critical business equipment with a service plan that keeps you connected and supported. The HP 4 year 4 hour 9x5 Service provides unmatched value by combining prompt in-person repair, remote support, and replacement of parts, tailored for your HP LaserJet Pro MFP series. Invest in confidence and continuity—choose HP Care Pack for uninterrupted performance you can count on.



Specification Details
Product Name HP 4 year 4 hour 9x5 Service for LaserJet Pro MFP M428 M429 M329
Product Number (SKU) UC0R3E
Duration 4 years
Coverage Window Standard workdays - 9 hours (9x5)
Response Time 4 hour onsite repair
Service Method Onsite repair
Warranty Coverage In warranty
Product Type Care Pack
Care Pack Subtype BASE
Service Features Remote problem diagnosis and support, same business day onsite hardware support, replacement parts and materials included, escalation management, coverage for all HP branded components
Support Type 4h onsite repair
Postcards (JIS single and double) View Details
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.