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Brand: HP
SKU: U9NH9E
Sale price  $646.00 SAVE   $35.91 Regular price  $681.91
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Key Specs

Product Overview

Description

HP 4 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for LaserJet E60065 E60165 Managed

Ensure your LaserJet E60065 and E60165 Managed printers receive expert care with the HP 4 Year 4 Hour 9x5 Onsite Service with Defective Media Retention. This premium care pack is designed to keep your essential hardware running smoothly with rapid onsite support during standard business hours. Experience minimized downtime through prompt, professional assistance and effective remote troubleshooting that addresses issues quickly and efficiently.

With a guaranteed 4-hour response time during the 9x5 coverage window, HP’s skilled technicians arrive onsite to resolve complex issues and perform necessary repairs. The defective media retention option offers an added layer of security, allowing you to retain your failed storage media for secure disposal or archiving in compliance with your privacy and industry standards.

This service also covers all HP branded components, including network cards, memory, and accessories, and includes replacement parts and escalation support for challenging incidents. Trust HP to deliver seamless, comprehensive support that keeps your business productive and your data secure.



Specification Details
Product Name HP 4 year 4 hour 9x5 Onsite w/DMR Service for LaserJet E60065 E60165 Managed
SKU U9NH9E
Care Pack Type Electronic
Service Method Onsite repair
Coverage Period 4 years (48 months)
Coverage Window Standard workdays – 9 hours (9x5)
Response Time 4 hour response
Warranty Coverage In warranty
Additional Support Option Defective media retention
Support Type 4h onsite repair
Service Features Remote problem diagnosis and support, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
UNSPSC Code 43211595
Manufacturer HPI
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.