{"product_id":"hp-4-year-4-hour-9x5-defective-media-retention-service-color-laserjet-m577-e57540-mfp-managed-ua3u5e","title":"HP 4 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet M577 E57540 MFP Managed","description":"\u003ch2\u003eReliable and Secure Onsite Service with Defective Media Retention\u003c\/h2\u003e\u003cp\u003eExperience peace of mind and exceptional support with the \u003cstrong\u003eHP 4 year 4 hour 9x5 w\/Defective Media Retention Service\u003c\/strong\u003e designed exclusively for the Color LaserJet M577 E57540 MFP Managed devices. This comprehensive Care Pack ensures you receive expert assistance exactly when you need it — with a rapid 4-hour onsite response during standard 9x5 business hours, helping to minimize downtime and keep your business running smoothly.\u003c\/p\u003e\u003cp\u003eOur dedicated HP experts provide remote troubleshooting and diagnostics for swift problem resolution, but when onsite assistance is required, you can rest assured our service technicians will be at your door the very same business day. The defective media retention feature empowers you to maintain security and control over sensitive data by allowing you to retain possession of failed storage media, complying with stringent security and industry standards.\u003c\/p\u003e\u003cp\u003eBeyond just repairs, this service covers replacement parts and materials for all HP branded components, including network and memory components, paper trays, and storage media. With formal escalation management and extensive coverage, you benefit from expert support geared towards getting your hardware back to optimal functionality promptly and reliably.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eFast 4-hour onsite response during standard workdays\u003c\/li\u003e\n\u003cli\u003eDefective media retention ensures data security\u003c\/li\u003e\n\u003cli\u003eIncludes replacement parts and materials for HP branded components\u003c\/li\u003e\n\u003cli\u003eComprehensive remote and onsite troubleshooting support\u003c\/li\u003e\n\u003cli\u003eFormal escalation for complex issues to ensure resolution\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eInvest in this HP Care Pack to protect your critical printing infrastructure with confidence, prolong its lifespan, and maintain productivity with minimal interruptions. Let HP's professional service take care of your hardware while you focus on growing your business.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 4 year 4 hour 9x5 w\/Defective Media Retention Service for Color LaserJet M577 E57540 MFP Managed\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSKU\u003c\/td\u003e\n\u003ctd\u003eUA3U5E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of Service\u003c\/td\u003e\n\u003ctd\u003eOnsite\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e4 years (48 months)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Window\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours (9x5)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support Option\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis and support, Onsite hardware support same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81111818\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978656043207,"sku":"UA3U5E","price":0.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/fom5ptvtmd_e6539a9e-d59d-4a8d-86ba-68e162d5b0c6.png?v=1786423722","url":"https:\/\/shop.gom.com.au\/products\/hp-4-year-4-hour-9x5-defective-media-retention-service-color-laserjet-m577-e57540-mfp-managed-ua3u5e","provider":"Global Office Machines","version":"1.0","type":"link"}