{"product_id":"hp-3-yr-next-business-day-onsite-hw-support-w-dmr-for-designjet-sd-pro-series-scanner-u5ac5e","title":"HP 3 Year Next Business Day Onsite Hardware Support with Defective Media Retention for DesignJet SD Pro Series Scanner","description":"\u003ch2\u003eReliable Next Business Day Onsite Support for Your DesignJet SD Pro Series Scanner\u003c\/h2\u003e\u003cp\u003eEnsure your DesignJet SD Pro Series Scanner remains in optimal condition with the \u003cstrong\u003eHP 3 yr Next business day onsite HW Support with Defective Media Retention (DMR)\u003c\/strong\u003e. This comprehensive care pack guarantees expert hardware assistance delivered directly to your location within the next business day, minimizing downtime and keeping your operations running smoothly. With remote problem diagnosis and onsite repair conducted by HP specialists, you can trust that your hardware will receive timely and professional service tailored to your needs.\u003c\/p\u003e\u003cp\u003eBenefit from a full three years of dedicated support that includes replacement parts and materials, formal escalation procedures, and ongoing access to HP’s extensive electronic support resources. The service is designed to work seamlessly during standard workdays for 9 hours daily, covering all in-warranty hardware issues. The inclusion of Defective Media Retention gives you peace of mind, allowing you to keep your defective media while HP provides a replacement, enhancing data security and control.\u003c\/p\u003e\u003cp\u003eWhether it’s a remote troubleshooting session or an onsite visit from a skilled professional, HP ensures your scanner stays as effective as the day you bought it. Trust in HP’s commitment to quality and responsiveness—help is never more than a phone call or a visit away. Invest in this care pack today to maintain your productivity and protect your valuable equipment over the long term.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ctable border=\"1\" cellpadding=\"5\" cellspacing=\"0\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHP 3 yr Next business day onsite HW Support w\/DMR for DesignJet SD Pro Series Scanner\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Number\u003c\/td\u003e\n\u003ctd\u003eU5AC5E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack Type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Method\u003c\/td\u003e\n\u003ctd\u003eOnsite repair\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext business day response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty Coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Period\u003c\/td\u003e\n\u003ctd\u003e3 years (36 months)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Hours\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional Support\u003c\/td\u003e\n\u003ctd\u003eDefective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC Code\u003c\/td\u003e\n\u003ctd\u003e81111812\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Features\u003c\/td\u003e\n\u003ctd\u003eRemote problem diagnosis, Next business day onsite hardware support, Replacement parts and materials included, Formal escalation procedures and management, Access to electronic support information and tools, HP remote system access and support, Defective media retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":46978673803463,"sku":"U5AC5E","price":1066.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/7031\/3671\/files\/cxnqvadt7p_0d462597-0ad4-4fae-a978-7b7136c66b29.png?v=1786424030","url":"https:\/\/shop.gom.com.au\/products\/hp-3-yr-next-business-day-onsite-hw-support-w-dmr-for-designjet-sd-pro-series-scanner-u5ac5e","provider":"Global Office Machines","version":"1.0","type":"link"}