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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
Brand: HP
SKU: UG481E
Sale price  $47.00 SAVE   $4.94 Regular price  $51.94
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
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Key Specs

Product Overview

Description

Reliable HP 3 Year Care Pack with Onsite Exchange for LaserJet Printers

Experience peace of mind and minimize downtime with the HP 3 Year Care Pack with Onsite Exchange for LaserJet Printers. Designed to keep your business running smoothly, this comprehensive care pack ensures that you receive expert support from certified technicians who are ready to assist remotely and provide hassle-free onsite hardware exchange if needed. With next-business-day shipment of replacement units, you avoid lengthy disruptions and maintain productivity without the frustration of complicated repairs.

This care pack offers a convenient, door-to-door pick-up and delivery service, eliminating shipping costs and added effort. The electronic support features allow you to access valuable resources and remote problem diagnosis anytime, reducing wait times and speeding up resolutions. Ideal for businesses looking for dependable, professional printer maintenance coverage through standard workdays, this 3-year plan has you fully covered with an in-warranty service response tailored to your geographical location.

Backed by HP’s trusted expertise and comprehensive service coverage, your LaserJet printer investment is protected with fast, easy exchange service that does the hard work for you. With a clear focus on customer convenience and technical excellence, you can trust this care pack to keep your printing operations seamless and efficient.



Key Specifications & Information
Product Name HP 3 year Care Pack w/Onsite Exchange for LaserJet Printers
SKU UG481E
Care Pack Type Electronic
Service Method Onsite unit exchange
Coverage Period 3 years (36 months)
Response Time Exchange shipped next business day
Place of Service Onsite
Warranty Coverage In warranty
Support Type Exchange
Coverage Window Standard workdays - 9 hours
Service Features Remote problem diagnosis and support, Hardware exchange, No shipping required, Complete service coverage
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.